Household Goods Movers - Consumer Info
The PUC regulates household goods movers per title 40, article 10.1, C.R.S. and Commission rules. The Commission takes action against movers for: a) violating or exceeding the terms or conditions of the permit, or b) refusing to obey an order or rule.
Per statute, refunds for household goods movers must go through arbitration 40-10.1- 507, C.R.S.
You can prevent moving fraud - and the headaches that come with it.
Be sure to:
- Ensure that your selected in-state moving company is permitted by the PUC
- If you're out of state, check with the U.S. Department of Transportation for help
- Get a written estimate and sign a contract - both required by all permitted household goods movers in Colorado
- Request an in-person inspection of your household goods to ensure the accuracy of your estimate
- Know your rights and responsibilities – the U.S. Department of Transportation, Federal Motor Carrier Safety Administration provides a helpful guide.