• The Utility Bill Help program refers income-qualified Colorado residents to assistance programs that help pay utility bills and keep them affordable.
• If a customer is determined to be qualified, Utility Bill help refer customers to their utility’s assistance program for final benefit determination.
• The utility then looks at a customers income and their energy usage to determine if a customer is eligible for assistance.
• If the customer is enrolled in the utility's assistance program, they will receive benefits as a fixed, monthly benefit on the bill that can limit home natural gas and electric bills to a maximum of 6% of annual income.

IMPORTANT NOTE: The Utility Bill Help program is NOT an emergency service. If you are disconnected or have received a disconnection notice, call your utility to set up a payment plan. You can also apply for Low-Income Energy Assistance Program (LEAP) or Energy Outreach Colorado’s Bill Payment Assistance Program.

You may qualify for the Utility Bill Help program if you meet the following two requirements:

• You are a customer of Atmos Energy, Black Hills Energy, Colorado Natural Gas, or Xcel Energy
• Your household income meets these program limits.

Customers that meet the above requirements and have been denied LEAP may still be eligible for assistance and are encouraged to apply.