DORA Public Utilities Commission offices are open by appointment only. Appointments must be made no later than 3:00 pm the day prior to the appointment. Beginning January 3, 2022: Appointments regarding transportation permitting, insurance or other matters are available on Mondays from 9:00 am to 4:30 pm. Appointments regarding customer complaints about energy, water, telecommunications or transportation service are available on Wednesdays from 9:00 am to 4:30 pm. Appointments regarding energy, water or telecommunications matters other than customer complaints are available on Fridays from 9:00 am to 4:30 pm. Please continue to use remote services available online, the postal mail and/or email (see contact information below).  You can schedule an appointment by calling 303-894-2000 or use this link:

Schedule an Appointment

NOTICE: Effective January 1, 2021, PUC no longer issues Hazardous or Nuclear Materials permits. Per SB20-118, §42-20-201 and 501 C.R.S. are modified. The statutes remove responsibility for issuing HAZMAT and Nuclear permits from the PUC and transfers responsibility to CDOT. Please visit or call Long Distance: 1-800-350-3765 or Local: 303-757-9539 for more information.

NOTICE: Effective June 28, 2021, the PUC no longer issues Medicaid Client Transport (MCT) permits. Per HB21-1206, § 40-10.1-301 and 302 C.R.S. are modified. The statutes remove responsibility for issuing MCT permits from the PUC. The Colorado Department of Health Care Policy & Financing (HCPF) is now fully responsible for the regulation of Medicaid transportation services. Please email with any questions.

NOTICE: Effective March 2, 2022, there is no longer a maximum age of motor vehicle requirement for passenger carrying motor vehicles, pursuant to Decision No. R21-0771, Proceeding No. 21R-0359TR. Please refer to amended Rules 6117 and 6305 for more information.


The Transportation Section of the PUC is responsible for:
  • The safety and insurance oversight of passenger carriers, household goods movers, and towing carriers that operate on a for-hire basis in Colorado
  • Rate regulation and market entry for common carriers and contract carriers.

Contact the Transportation Team: 303.894.2000, option 4


Raenette Rodriguez (Manager & UCR)

Jessica Romero

Sherrena Garcia

Serenia Garcia 



Vanessa Condra (Supervisor)

Gary Gramlick (rates & reports)

Marquita Riley (petitions)