Booting/Immobilization FAQ for Law Enforcement

Has your vehicle been booted/immobilized by a police officer, municipality, city parking enforcement agent, or another law enforcement or governmental entity? If so, you might be asking yourself, “Now what?”

My vehicle has a boot/immobilization device on it, what do I do now?

There should be a warning sign placed on the driver-side window of the vehicle, which contains contact information for the booting/immobilization company.

Call the booting/immobilization company and ask for the following information:

• Ask for the current price to remove the boot/immobilization device. The standard removal/release fee is $160.  
• Ask why the vehicle was booted/immobilized.
• Ask how you can have the boot/immobilization device removed or released from your vehicle.
• Ask when they will arrive to remove the device or if remote removal is available. (Do not damage or dispose of the device or you may face legal &/or financial repercussions.)

How do I get my vehicle released?
Law enforcement agencies and governmental agencies establish their own procedures for release. Please contact the booting/immobilization company or law enforcement/government entity directly for more information or any questions.

What happens if I don’t pay and have the device removed?  
If you don’t pay to have the boot/immobilization device removed, it will often result in your vehicle being towed. See the PUC’s website here for more information on towing: https://puc.colorado.gov/towing

If I have questions or concerns about the booting/immobilization or a tow, who can I contact?
The PUC regulates the booting/immobilization industry and can investigate if you believe your car was improperly booted/immobilized. Please contact the PUC’s Consumer Affairs staff at 303-894-2070 option #2 or file your complaint here: http://www.dora.state.co.us/pls/real/CCTS_oWEB.trans_complaint_form